Advantages
HolidayCity's continuous success is due to several outstanding features we offer to our global customers on our websites:
Attractive discounted rates
At HolidayCity, we offer attractive discounted rates on a variety of accommodations. This is made possible through the preferential rates offered by our hotel partners that are directly passed on to our customers.
HolidayCity is a fast and easy way to book accommodation online
We make it fast and we make it easy! With only a few clicks, our customers can make their accommodation choices, and reserve and confirm their rooms on their chosen dates, and at their preferred rates. They receive instant feedback on their booking status, eliminating any waiting period which makes last-minute travelling arrangement a feasible option.
Payment is made directly to the hotels
Our customers are not required to make any form of payment online directly to HolidayCity. This is to ensure their security and ease their worries about conducting online transactions, particularly for first-time users.
Payment arrangement is subject to the terms and condition of each respective hotel. Please go to Help for more details.
Wide variety of accommodation choices in more than 800 locations
At HolidayCity, travellers are spoilt for choice. With over 14,000 hotels in more than 800 locations, they have the freedom to choose from a variety of accommodations to suit their budget and preference. From 5-star hotels in busy cosmopolitans to intimate resorts in exotic locations, they would find them all at HolidayCity.
Free reservation service with complete freedom to manage bookings
Our service is free! There is no fee imposed to utilise our system and furthermore, our customers will be assigned their very own personal account to manage their bookings. They are able to make changes, cancellations or further bookings anytime, anywhere. Complete freedom is theirs at no cost.
Please note that the room rates and availability are subject to the terms and conditions of each respective hotel.
No membership required
Our customers do not need to sign up as a member to use our facilities. They only need to fill in their personal details once to facilitate any future bookings. They are guaranteed of a speedy booking process the next time they use our services.
Assistance from professional and helpful Customer Service Officers
Our Customer Service Officers are available to attend to any inquiry from the customers. They can call, email or fax their queries and the relevant response would be sent to them in the shortest time possible. HolidayCity has also introduced an 'online chat' facility on our websites where customers can interact with our officers in real-time.
Guest Reviews
The 'Guest Review' section contains feedback from our customers on the hotels' facilities, ambience, service, location, value for money, and other general comments. There is also an average rating list for the respective hotel as a useful guide for potential customers. They are assured of unbiased opinion and reviews from other fellow travellers.
To start browsing HolidayCity's many accommodation options, click Where to Stay.
